User Guide

Before you start

App-Elles® is not just an alert system but above all a help resource application.

The offline availability of certain key information or emergency numbers is a main feature of the application.
The app’s notification alert service is provided for convenience only and is not intended, nor should it be considered an alternative to emergency calls to the appropriate authorities.

Home page

The home page is what we call a "One Page Scrollable", a screen that you will be able to scroll and which gives you access to the main services of the application. Each of these services is presented in a tile containing a title, a short description and one or more action buttons.

Emergency services

National emergency number

This button calls the national emergency number.

By clicking on this button, your phone automatically pre-dials the number on your phone's call keypad,
You just have to confirm its launch to make the call.

Crisis Text Lines

This button contact the CrisisText Lines providing free, 24/7 support via text message. This service can be used in situations where it is difficult for you to make a voice call:

inability to speak,
desire to remain discreet,
...

By clicking on this button, your phone automatically pre-dials the number on your phone's SMS keypad. A predefined message, which you can modify or complete, is then ready to be sent:

The information that the SMS is sent from the App-Elles application,
The message "I need help in this position" or "I need help for someone in this position"
The GPS coordinates of your position or a current alert.

Help resources

Helplines and crisis lines

This tile redirects you to the selection screen for professional help numbers available in your sector :

This listing is presented according to the geographic sector you have entered,
You can change sector at any time, by clicking on its name at the top of the page

Map of help centers

This tile redirects you to the Once Upon A Map interactive map referencing all the places of assistance to victims and witnesses.

If you allow this map to open as close as possible to your position,
You can filter your searches: Social, Health, Justice, Security
You can view, share and / or submit an information sheet on a structure.

Information and advice

This tile redirects you to the screen of information and online resources available in your sector.

Websites and advice sheets,
These listings are presented according to the geographic area you have entered,
You can change sector at any time, by clicking on its name at the top of the page

Questions et discussions

This tile redirects you to the screen of online discussion platforms available in your sector.

This listing is presented according to the geographical area that you have informed
You can change sector at any time, by clicking on its name at the top of the page.

The alert service

Alert button

By clicking on this button at the bottom of the page, you launch an alert to your trusted contacts

If you do not have protective contacts, this alert will still be recorded in your alert history

Alert settings

Trusted contacts

To send or receive alerts, you must create your own network of trusted contacts.

For this, you must connect to each other through your login emails. One page and two screens will allow you to manage your relations with your protective and / or protected contacts.

Your network is limited to 6 contacts:

3 protective contacts maximum
3 protected contacts maximum

Invite a contact to protect you

The [Invite a Contact to Protect You] button allows you to invite a user to receive your alerts. You must invite them by using their account email. The app can help you find it if this email is entered in the directory of your device.

A choice:

validate the email of a contact proposed by the app from your directory,
enter their account email address directly into the search bar.

Once your invitation has been sent:

If accepted, the user is automatically defined as one of your 3 protectives. The indication Accepted is displayed.
If it is not yet accepted, the indication Pending is displayed
If it is refused by your contact, it automatically disappears from the list.

You can invite several users but only 3 acceptances will be retained.

The [Delete] icon allows you to withdraw an accepted or pending invitation.

Agree to protect a contact

On this screen are displayed the invitations which have been sent to you and which you have accepted or which are awaiting your validation.

On this screen you can choose:

accept them
refuse them
stop the protection

The [Send Your Email] button allows you to send your account email to one of your contacts to help them invite you.

Connected Bracelet

Charge the bracelet

Make sure your bracelet is properly connected to the charger :

the 3 tips of the charger must be in contact with the 3 connectors of the wristbands;
the fixing lugs must rest on the flat surface of the bracelet;
the USB plug of the charger should preferably be connected to the socket on a USB port on a computer;

To prevent any risk of overheating, do not charge your bracelet for more than one hour;

Pair the bracelet

To process :

Charge the bracelet for a few minutes,
Turn off your phone's Bluetooth,
Start the bracelet detection by clicking on [Search]
Accept the activation of Bluetooth by the application

Once the scan is complete, this screen asks you to choose a bracelet from among the detected bracelets and to confirm the pairing after clicking on the desired bracelet line (in gray).

Once the bracelet is paired, a status screen displays the battery level (in green) of the bracelet as well as an icon [Remove] allowing to unpair the bracelet.

You will see the connection and battery status icon of your bracelet on the main page of the application thanks to a color code of the Bracelet icon.

Trigger an alert

To trigger an alert from your bracelet:

make sure that the BLE indicator on the main page of the application is active (icon Green bracelet);
press for 4 consecutive seconds on the flat surface of your bracelet.